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Our Commitments

IMPECCABLE QUALITY

All PAYRAUD products have been drastically selected in order to provide you with the best of delicatessen. Whether you choose our chocolates, our chocolate cakes our Toffee you can be sure to enjoy carefully elaborated and strictly selected gourmet products. In case one of our products was not entirely satisfactory, we undertake to immediately replace it.
Refined presentation
Sets, cases and boxes are all prepared with the greatest care: enticement is definitely there. This meticulous presentation is also the guarantee that your gift will be enjoyed well after the moment of tasting, with the pleasure of keeping a fine object.

APPEALING FLAVOURS

We incessantly work to improve, enhance and perfect the recipes of our products. Browse our Website to discover a variety of specialties we are particularly proud of, such as our Cappuccino truffles chocolate ! …although only by tasting them for real will you understand their quality level!

ATTRACTIVE PRICES – FREE SHIPPING FOR ORDERS OVER €35

In order for you to enjoy our products at a fair price, we organize special offers, with particularly attractive prices, on a regular basis on our Website. We also offer free preparation and shipping on all orders over €35.

SECURED PAYMENT

All our online transactions are processed within a secured environment in order to protect the personal data of payment that you enter.

PERMANENT STOCK AND GUARANTEED DELIVERY TIME

Our products are generally available in stock and deliverable within less than a week. Depending on the volume of orders and the purchasing period, some items might require an exceptionally longer lead time to prepare the order. In which case, we undertake to confirm a precise availability date right after you confirm your order. We ship to France through the post service in order to ensure that you receive your parcel at home, at a post office or at one of the many Post delivery places, within a maximum of 48 hours after order shipping.

AT OUR CUSTOMERS SERVICE

Our main priority is to satisfy our customers. We are constantly available to answer your questions, process your requests and improve the quality of our products.
You can get in touch with us:


• Through our contact form
• By phone,  +33 1 79 73 97 00

In case one of our products was not entirely satisfactory, you can send it back to the following address:

Chocolat PAYRAUD - 2 Rue Ausone - 33780 SOULAC SUR MER - FRANCE

We therefore undertake to send you a satisfying item or to replace it with a product of equivalent value, with your approval.